Janet
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Articles
Recent activity by Janet-
Patient: The Opencare Smile Guarantee
What is it? If you are not 100% satisfied with your first visit to any Opencare doctor, you may contact our support team at support@opencare.com with a copy of your receipt or insurance document...
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Patient: I Forgot My Password
No Worries! It happens. Just follow these simple steps: Click on the Forgot Password link HERE Then enter your Opencare email address Click on the 'Send Reset Link' button and will send you the l...
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Patient: I want to delete / remove my account
We're sorry to see you go! But we do respect your decision. Simply send us an email with a brief description of your request at support@opencare.com and we'll make sure to help you out (or maybe, ...
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Patient: I want to update or edit my account details
Need to update something in your Opencare account? No worries, just follow these steps: Login here using your registered email address and password Click on the "Account" button found in the uppe...
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Patient: How do I login to my Opencare account?
There are 2 ways to log into your Opencare account: 1. From our website's homepage, you can click on the “Login” button found in the upper right-hand corner of the page. 2. You can also use th...
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Referrals Terms & Conditions
The Opencare Referral Program allows registered Opencare members (an “Opencare Member”) to reward friends with gift cards when they visit the doctor as well as earn gift cards for themselves by mak...
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Patient: How do I refer a friend?
It’s as simple as giving your personal Opencare referral link to your family and friends. When a friend uses your referral link, we will be able to track that you referred him to Opencare. To get y...
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Patient: I need to cancel or reschedule my appointment
Need to make changes to your appointment? We get it - things happen! You can make changes by following these steps: To cancel or reschedule your appointment: 1. Log in to the Opencare app 2. C...
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Patient: Why is my appointment canceled?
We're sorry about the cancellation of your appointment. Appointment cancellations could be one of the following reasons: Unforeseen circumstances like the mandatory closure of dental practic...
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Patient: I have not received a response from the practice regarding my appointment request. What should I do?
We're sorry to hear that. What we highly suggest is getting in touch with your chosen practice directly as they're the only ones who have full control over any updates in appointment requests/sched...